Hospitality Services

GOLDEN PEARL SERVICE

Personalized services and superior products for our VIP Outpatient and Inpatient Patients.
All suites and exclusive rooms reflect luxury and individualized care and treatment for patients and guests during their stay. The Golden Pearl lounge located on the ground floor offers dedicated waiting area with personalized welcome and care by our Golden Pearl Ambassadors from the arrival until discharge.

GUEST AMBASSADORS

The team of diverse and hospitable Guest Ambassadors are available to help you with general queries, way finding and follow-up bookings at the main reception and across the clinics. Speak to any of our Guest Ambassadors for any questions or concerns. They will ensure that your needs are fully met.

PATIENT EXPERIENCE AMBASSADORS

Dedicated team of Patient Experience Ambassadors are always ready to support you with your feedback. Ask to speak to one of them and let us know how we can make your experience with Danat Al Emarat better.

MAWLOUDI

Let’s welcome your new member to your family with ease. Our highly experienced Birth Certificate – Mawloudi Ambassadors will be assisting you to obtain all documentations needed for your new born in one stop. The Mawloudi Office is located on 2nd floor and 5th floor for convenient access.

Meals

Prioritizing patients’ needs underlines all we do, our F&B team led by highly experienced chefs and dietitians offer menus to cater to different cultural tastes and diet requirements with a touchless a la carte menu for room service.
Our well-trained Food Service Ambassadors are eager to take you through the gastronomical journey within the hospital setting.
We offer variations of special diet menus based on patients’ medical needs as well as a special menu for our pediatric patients.

Marhaba Valet & Concierge

Our Marhaba team are eager to serve you with valet and concierge services. While ample parking space is available at our facilities, we offer valet service for the convenience of our patients and their visitors.

Our concierge team will help you throughout your stay with us with your luggage transfer and pickups.

Parking

Ample car parking is available with three access points to the hospital making it convenient to enter or leave the premises.

Insurance partners